SHIPPING POLICY

Last Updated: October 2, 2026

Thank you for shopping with HER TURN.

We carefully prepare and package every order so your beauty products arrive safely and ready to become part of your routine.

ORDER PROCESSING

Orders are typically processed within 2–5 business days after purchase.

Orders are not processed or shipped on weekends or major holidays.

During product launches, promotions, holidays, or periods of unusually high order volume, processing may take additional time. If there is a significant delay, we will make reasonable efforts to communicate the updated timeframe.

SHIPPING

Once your order has been shipped, you will receive tracking information when available.

Shipping times vary depending on the destination, shipping carrier, and service selected at checkout. Shipping estimates are not guaranteed delivery dates.

HER TURN is not responsible for carrier delays caused by weather, holidays, natural disasters, service interruptions, or other circumstances outside our control.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

Please contact us as soon as possible if you notice an error in your shipping information.

LOST, STOLEN, OR DAMAGED PACKAGES

Once an order has been delivered to the shipping address provided at checkout, HER TURN is not responsible for packages that are subsequently lost or stolen.

If your package arrives damaged, please contact us promptly and provide photographs of the damaged package and products so we can review the situation.

INTERNATIONAL ORDERS

International shipping availability may vary.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

SHIPPING QUESTIONS

For questions about an order or shipment, please contact HER TURN through the contact information provided on our website.

By placing an order with HER TURN, you acknowledge and agree to this Shipping Policy.