Contact information

CONTACT HER TURN

Have a question about an order, product, ingredient, shipping, or your HER TURN experience?

We're here to help.

CUSTOMER SUPPORT

For questions or assistance, please contact HER TURN through the contact information provided on our website.

When contacting us about an order, please include your order number so we can assist you more efficiently.

ORDER QUESTIONS

For the fastest assistance, include:

  • Your name

  • Order number

  • Email address used for the purchase

  • A brief description of your question or concern

  • Photos, when applicable

RESPONSE TIME

Customer inquiries are generally answered within 2–3 business days.

Response times may be longer during launches, holidays, promotions, and periods of high order volume.

HER TURN appreciates your patience while we review your message.

HER TURN

Beauty is personal.
The moment is yours.